- Limiting the touch with objects such as ID cards is necessary to fight coronavirus.
- These solutions are integrated with the system, through API integration.
- The customer is required to show his face and identity document to the camera and upload an image.
The coronavirus pandemic has forced governments to halt the typical activities of cities to control the virus outbreak, but still, several institutions and organizations have to operate to keep things going. Airports, government institutions, huge factories, defense authorities, police stations, travel, etc. could not shut down due to this outbreak. All these industries/sectors perform identity document verification at certain touch points during the customer journey.
But limiting the touch with objects such as ID cards is necessary to fight coronavirus. Digital identity documents verification is gaining prominence across industries, to limit touch with such objects that might prove to be the carriers of the virus.
What is digital identity document verification?
Digital identity document verification is performed with the help of software. These solutions are provided by ID verification services providers. It allows the organisations to perform touch less ID verification reducing the fear of infecting the verification expert. As the verification expert is not needed at all in this process, and the customers are verified in real-time through selfies of their faces and a photo of their identity document.
How does document verification solution work?
These solutions are integrated with the system, through API integration. The customer is required to show his face and identity document to the camera and upload an image. The system performs biometric verification and verifies the face of a person through liveness detection and 3D depth perception.
Once the face verification is completed the details on the identity documents are fetched through the OCR technology and verified through Artificial Intelligence (AI) with the registered profile of the person. In order to add to the security of the process, the format of the identity document is also checked to ensure that fake or photoshopped identity documents are not used.
All this is performed in seconds and the results are also shown to the customers and stored in the back office. So there is no need for manual record-keeping and none of the employees will be exposed to catching the virus as they won’t have to touch the ID card or the touch biometrics to mark their presence.
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Benefits of digital document screening amid coronavirus
Below are the benefits of using digital identity verification, to prevent coronavirus from spreading.
It helps the businesses to perform touch less identification on their customers. The customers don’t need to touch any fingerprint or palm scanner to verify themselves. Or the employees wouldn’t have to touch the biometric finger scanner to mark their attendance and departure times.
Banks/security agencies/businesses often use fingerprint scanners to restrict access to certain high-security areas on the premises. Face verification along with touch less document screening will reduce this interaction.
Airports and public transport areas are places that can’t be closed due to viruses but the process of customer identification and ticketing could be automated. Biometric Verification could be used to charge fare from the travel cards of the people instead of asking them to swipe it through the machine because such machines are often the carriers of the virus.
Video KYC where in-person verification is mandatory
Often the KYC requirements make it mandatory for the businesses to perform in-person KYC. As in-person interactions are limited due to the virus, businesses, especially financial institutions, and fin tech can’t leave loopholes for the criminal entities. Online video KYC is the solution to this problem.
A KYC expert makes necessary verifications through a live video call with a customer. The identity documents are verified through the AI solution in the background.
To wrap up, the coronavirus outbreak has affected industries, but giving up to this pandemic will lead to irreparable losses. Using advanced technologies such as digital identity verification software is a feasible solution for this. It limits human interaction with machines on public spaces while maintaining banking-grade security in customer due diligence measures.