ITIL V4 and Its Integration in Today’s Business World

Businesses have undergone significant developments in the last couple of decades. The dynamics of doing business, whether it is marketing products and services, advertising, and selling products and services, everything that we traditionally followed has changed. The enormous transformation in the business world has led to most organizations embracing agile framework, lean methodologies, changes in the infrastructure, and not to forget the wide acceptance of the digital business model. The constant changes in the business environment have led to advancements in the IT Service Management purview.