The Coronavirus pandemic is one of the main factors driving the customers to shop online. The convenience, lockdowns, and safety measures make online platforms a necessity for items including pet products. Last month I placed an order for the Okokat cat litter. However, when I opened the box, a saw dust cloud covered the whole area and it made me cough.
Amazon became simply to large to efficiently control the sales process on the micro level. Amazon offers free delivery to Prime Members and encourages reviews once the items have been received. The consumer can leave a review by going to the original list of the orders and choose the option of the review.
The e-commerce platforms continue to grow. In 2020, online shopping accounted for 13.8% of total retail sales. This year, the online portion of the retail market jumped to 18.4%. Colliers forecasts the number will fall to 16.3% in 2021, and steadily increase, hitting 18.3% again in 2023 and 19.9% by 2025.
In the fall of last year, Amazon launched online pharmaceutical services, Amazon Pharmacy. According to the Amazon Pharmacy website, the services are available for customers over the age of 18. The customer has to create a separate account for Amazon Pharmacy. It should be noted that Prime savings can be applied at Amazon Pharmacy as well.
The demand for one-stop online shopping continues to increase. Furthermore, the Coronavirus pandemic has shifted the shopping habits of consumers. For convenience purposes, I have ordered multiple items from Amazon. The items I ordered were canned cat food, deodorant, pet shampoo, conditioning spray, and chocolate candy.